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Help and Information

Help and Information
Introduction

This help section briefly explains how to register as a new user, obtain additional documents, and how to pay for PDF documents. It is always assumed that you are already viewing the corresponding book.
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New user

Below the online documents, you'll find the action: Login / Register. This will take you to a window where you can register as a new user. You'll then be asked to enter your email address and a password of your choice, and then confirm your entry by clicking "Register." On the following pages, we'll need more detailed information about you (address, bank details, etc.). Fields marked with an * are required; all others are optional.

Already registered users

Already registered users also use the Login / Register action. You will then be asked to enter your email address and password. Once you are logged in as a user, you can begin shopping or downloading.

Note on PDF documents

Please note that the PDF files are not printable or editable.

Acquired documents

For users who are already registered, there is also the "My Library" option below the online document. This option allows you to download or view previously paid titles again for free.

Payment

Payment can be made by credit card (MasterCard, VisaCard, American Express) or via PayPal. An order reference is only required if it facilitates the allocation of the invoice within your company.

Download

You have several options for downloading. You can download and view a table of contents or summary for free, or download the entire book to your PC as a non-printable file. Please click on the appropriate file to download. For paid files, you will be required to register as a user. Once you have successfully registered, the file will be released for download. To download, right-click on the file link and select "Save target as...". You can then select a directory on your PC to save the file.

Shaker Verlag GmbH
Am Langen Graben 15a
52353 Düren
Germany
  +49 2421 99011 9
Mon. - Thurs. 8:00 a.m. to 4:00 p.m.
Fri. 8:00 a.m. to 3:00 p.m.
Contact us. We will be happy to help you.
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