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March 2004
H.-A. Crostack, P. Winzer (Hrsg.)
Zukunftsperspektiven des Qualitätsmanagements
Keywords: Qualitätsmanagement; Qualität; Kundenanforderung; Kundenzufriedenheit; Netzwerkkompetenz; Prozessorientierung; Forderungsvielfalt
Kolloquien zum Qualitätsmanagement
Edited by Prof. Dr.-Ing. Petra Winzer and Prof. Dr.-Ing. H.-A. Crostack, Wuppertal / Dortmund
Volume 2004,2
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