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Review copy

49,80 €
ISBN 978-3-8322-6592-2
Softcover
246 pages
134 figures
366 g
21 x 14,8 cm
German
Thesis

October 2007

Bernhard Sander

Qualitätsorientiertes Management der Entwicklung investiver Dienstleistungen

Keywords: Qualitätsmanagement; Dienstleistungsmanagement; Dienstleistungsentwicklung; Gestaltungsdimensionen; Dienstleistungsqualität; Entwicklungsmanagement; Organisationsgestaltung; Service Engineering

Schriftenreihe Rationalisierung und Humanisierung

Rationalisierung (fir) und Arbeitswissenschaft (iaw)

Edited by Univ.-Prof. Dr.-Ing. Dipl.-Wirt. Ing. Günther Schuh, bis 2007 herausgegeben von Univ.-Prof. Dr.-Ing. Dipl.-Wirt.-Ing. Holger Lucak and Univ.-Prof. Dr.-Ing. Dr. h.c. Dipl.-Wirt.-Ing. Walter Eversheim (FIR und IAW), Aachen

Volume 86

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